Free Tax Preparation Services

Hampton Roads Community Action Program (HRCAP) and our FACES Coalition Partners provide FREE tax preparation services to qualified residents. Skilled volunteers complete the required forms to ensure that every deduction and tax credit is claimed, including the Earned Income Tax Credit (EITC), which can increase your tax return by up to $7,430.

Eligibility and Requirements

• For families with Incomes of less than $63,698 and three or more children (EITC).
• For single individuals with no children and incomes less than $17,640 (EITC).
• Targeted Populations: low-income, elderly, people with disabilities.
• NO Schedule C, Schedule E (business or rental income), or military.
• Must Have all tax documents, including any W-2s and 1099s.
• Social Security Card required for self, spouse, and claimed dependents.
• To have a faster refund directly deposited into your bank account, bring your bank card or credit union account number AND routing number.

What to Bring to Your VITA Site

• Proof of identification (photo ID)
• Social Security cards for you, your spouse and dependents
• An Individual Taxpayer Identification Number (ITIN) assignment letter may be substituted for you, your spouse and your dependents if you do not have a Social Security number
• Proof of foreign status, if applying for an ITIN
• Birth dates for you, your spouse and dependents on the tax return
• Wage and earning statements (Form W -2, W-2G, 1099-R,1099-Misc) from all employers
• Interest and dividend statements from banks (Forms 1099)
• All Forms 1095, Health Insurance Statements
• Health Insurance Exemption Certificate, if received
• A copy of last year’s federal and state returns, if available
• Proof of bank account routing and account numbers for direct deposit such as a blank check
• To file taxes electronically on a married-filing-joint tax return, both spouses must be present to sign the required forms
• Total paid for daycare provider and the daycare provider’s tax identifying number such as their Social Security number or business Employer Identification Number
• Forms 1095-A, B or C, Affordable Health Care Statements
• Copies of income transcripts from IRS and state, if applicable services to qualified residents. Skilled volunteers complete the required forms to ensure that every deduction and tax credit is claimed.

Bethel AME Church

2521 Armstead Avenue, Hampton, VA 23666
Service Hours:
Saturday – 9:00 am to 2:00 pm
Tuesday - 9:30 am to 1:00 pm
Open from February 13th to April 17th.
By appointment only (757-964-7371; appts Mon and Fri - 11:30 am to 1:00 pm)

Bank On – City of Norfolk

501-A Boush Street, Norfolk, VA 23510
Service Hours: Tuesday - 10:30 am to 1:00 pm
Open from January 31st to April 18th.
By appointment only (757) 409-2966

CEB Financial Inc. – VITA

533 E Pinner Street, Suffolk, VA 23434
Service Hours:
Tuesday - 11am- 4pm
Thursday - 11am-4pm
Open from January 12th thru October 18th
By appointment only (757-925-6550). Not open on holidays.

Christopher Newport University

1 Avenue of the Arts, Luther Hall, Newport News, VA 23606
Service Hours:
Monday – 11:00 am to 6:00 pm
Open from February 6th thru April 17th
Walk-ins Accepted.

Hampton Roads Community Action Program (HRCAP) Mobile Site Pinewood Plaza

1919 Commerce Drive, Hampton, VA 23666
Service Hours:
Wednesday – 9:00 am to 1:00 pm
Open from January 25th to October 18th.
Walk-ins accepted. For appointment call (757) 940-6974.

SCAA - VITA

13813 Warwick Blvd., Suite BC2, Newport News, VA 23602
Service Hours:
Saturday - 9:30 am to 11:30 pm
Open February 25th to April 18th.
Walk-ins accepted.

Six House Inc.

2003 Kecoughtan Road, Hampton, VA 23661
Service Hours:
Tuesday - 11:30 am to 3:30 pm
Thursday - 11:30 am to 3:30 pm
Open from February 8th to April 11th.
By appointment only (757) 244-6100

Tidewater Community College – VB

ATC Building H, Room 214
1700 College Crescent, Virginia Beach, VA 23453
Service Hours:
Only on 2/20, 2/27, 3/12, 3/19, and 3/26
Tuesday 12:00 noon to 2:30 pm – ATC Building H - 214
Tuesday 6:00 pm to 8:00 pm – ATC Building H - 214

USW Region 8 Local 8888

4106 Huntington Avenue, Newport News, VA 23607
Service Hours:
Monday, Wednesday and Friday - 8:30 am to 4:00 pm
Open February 8th to October 18th
Walk-ins accepted

Veteran’s Free Tax Services

1123 Driver Pointe Court Suffolk, VA 23435
Service Hours:
Monday to Friday: 10:00 am to 3:00 pm
Saturday: 10:00 am to 2:00 pm
January 23rd through April 21st
Call (757) 535-8159 for In-person or Virtual Schedule

Williamsburg James City County Community Action Agency

3300 Acorn Street, Suite B, Williamsburg, VA 23188
Service Hours:
Tuesday: 10:00 am to 3:30 pm
Thursday: 10:00 am to 3:30 pm
February 6th through April 13th
By appointment only (757) 229-3316

To Free File your taxes visit IRS.gov/FreeFile where you can prepare and file your federal individual income tax return for free using tax-preparation-and- filing software.